Full story here:
http://www.pbs.org/cringely/pulpit/2007/pulpit_20070504_002027.html
Snippet:
Last year I wrote a series of columns on management problems at IBM Global Services, explaining how the executive ranks from CEO Sam Palmisano on down were losing touch with reality, bidding contracts too low to make a profit then mismanaging them in an attempt to make a profit anyway, often to the [...]