http://blog.wired.com/27bstroke6/2008/08/british-bank-ba.html
Here is a snippet
A customer of the British bank Lloyds TSB discovered the bank had changed his account password because someone on staff apparently couldn’t take a joke.
Steve Jetley had created the password “Lloyds is pants” after he had a dispute with the bank over free travel insurance that was supposed to come with [...]