I saw on a listserv today that SBS Mom who ran into an issue where an IE Helper App from Company X and the publisher column is listed as “(not verified) TODO: < Company Name > “.
So I was thinking, who do you take that up with? You want the company to fix their stuff but you also don’t want to spend all of your time tracking down how to report it back… Different companies do different things and they are usually all so completely different or non-existent you couldn’t even guess how company2 do it if you knew how company1 did it…
So I am proposing a new standard… We currently have so so standards of abuse@company.com and postmaster@company.com (I say so so because I have run into several companies who don’t have them or don’t monitor them) how about we add a new one called bonehead@company.com? This is where when you find anything goofy some product does and you want to report it back to the company to help them but have no clue how to, you can email them at this address with the issue and they can figure out how to get it to the proper people.
   joe
