Interesting article Call center employees would be required to disclose their physical location when U.S. consumers call them if freshman Congressman Jason Altmire of Pennsylvania has his way. http://www.informationweek.com/story/showArticle.jhtml?articleID=198800507&cid=RSSfeed_IWK_News Can’t say I expect that it should surprise many people…. I mean if someone says “Hi my name is John Smith” and they speak with a […]
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