I use the Wide Open West (WOW) Cable company for my internet. In general I love it. Great speeds, price was great, not so great anymore but ok.
Well today something occurred that could get me to switch providers regardless of cost at a moment’s notice, I sent an email to WOW to see what the explanation was and to express my displeasure.
I was looking something up for work and all of a sudden the direct URL I typed in that I know was correct (something seriously as simple as like www.google.com) was redirected to a page that said something like “WIDE OPEN WEST – An Amber Alert has been issued for your area”. Imagine zero to completely pissed off in a little less than .05 seconds…
My internet providers are an onramp to the internet, I do not expect them to do ANYTHING with the URLs I enter other than return the content. I am sitting in my house, I am not going to see anyone who fits the description there. I am not going to go out and start hunting. All you are doing is pissing me off by hijacking the service I am paying for.
If you work for WOW and can give a good explanation of this that truly and actually justifies it and shows where I might have signed off saying that I was fine with you messing with my onramp, then email me.
joe
